PASSPORT APPLICATION

Flexible Plans that suit your needs and budget!

Once you have determined the level of service you need, please select the plan that suits you.
**Please note that the prices are quoted in US Dollars. Prices include all government fees to be paid, but do not include shipping of your document.

Basic Plan

$85

Prices include Passport Fees but do not include shipping costs.

We will Submit to Immigration on your behalf

We will collect your renewed passport and mail your new passport to you.

Select

Standard Plan

$100

Prices include Passport Fees but do not include shipping costs.

All of the BASIC PLAN

PLUS

We provide the service of obtaining your Birth Certificate and/or marriage certificate.

We will facilitate the endorsement of your application by a qualified Recommender

Select

Premium Plan

$115

Prices include Passport Fees but do not include shipping costs.

All of STANDARD PLAN

PLUS

We provide you with a virtual assistant to help you each step of the way.

Select

Passport Requirements

Frequently Asked Questions

Find answers to commonly asked questions about our products and services.

How can I place an order?

To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed. We will contact you within one business day to initiate your request.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, Apple Pay etc. At checkout, you will have the option to choose your preferred payment method.

How long does shipping take?

Shipping times vary depending on your location. Typically, Once your passport has been received from the Immigration Office, we will ship it out within one business day, and delivery can take anywhere from 2-5 business days. You will receive a tracking number once your order has been shipped.

Do you offer international shipping?

Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that shipping is not included in or service prices. This will be paid separately anytime before your documents are ready to be shipped.

What is your refund policy?

Our service fee is non-refundable if we have already initiated work on your request. If you need to cancel your request within 24 hours of making your request or upon our initial contact, we will provide a partial refund (less 5% processing fees). If you do not proceed with our service, we will refund any part of your payment that is allocated towards government fees for your documents, less processing fees of 5%.

Can I track my order?

Yes, once your document has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on the courier’s website.

Is my personal information secure?

Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.

How can I contact your customer service?

Our customer service team is available to assist you via email, phone, or live chat. We also use Whatsapp. You can find our contact information on our websites Contact Us page. We strive to respond to all inquiries within 24 hours.

How long will it take to receive my passport?

The timeline for passport processing is two (2) to three (3) weeks. We do not have control of the processing time of your document, as the Immigration Division is fully in control of the process. once we have received your document it will be made available to you immediately for pick-up.

Ready to Handle Your Affairs in the Caribbean?

Tel: 767-316-7752
Email: info@simexx.org
P.O Box 149, Roseau Dominica

Simexx.org is a privately owned website that is not affiliated, owned or operated by any government agency. By paying and using our private services you confirm that you acknowledge the above statements. This website is owned and operated by SIMEXX Inc. a company incorporated in the Commonwealth of Dominica.