A structured process from first request through completion and delivery.
Tell us what you need, where it needs to happen and any relevant deadline.
Our team confirms requirements, scope, pricing and what we need from you.
Once the service is accepted and required items are received, the case moves into active handling.
Supported requests receive status updates, document requests and client communications.
Clear responsibility
Before work starts, Simexx defines what we are handling, what you need to provide, expected service fees and any known third-party charges. If the scope changes, you receive an updated explanation before additional work proceeds.
Use the Simexx tracking experience to check supported requests, follow status changes and stay connected with your case.
Track a RequestWhat to expect
We do not accept a request until the service and requirements are understood.
Important activity stays attached to the request rather than disappearing into informal messages.
Completed requests include delivery, confirmation or a final report appropriate to the service.